Below are frequently asked questions, you may find the answer for yourself
If the below doesn’t answer any of your questions, please pop us an email and we will be happy to help!
Cape Quarter – Shop D04 Cape Quarter Square, 27 Somerset Road, Green Point
Tel: 021 421 6269 – Email: firstname.lastname@example.org
Tel: 021 554 7090 – Email: email@example.com
Yes, of course. No charge. We will throw in a little something extra for your pet as well.
We deliver to most major cities in our beautiful country South Africa. We might not deliver to your farm in the middle of the Karoo, but we will ‘maak ‘n plan’ to deliver to your closest town for a little extra courier fee.
Our delivery fees depend on where you are requiring delivery to as well as the value of your order.
In general orders to major cities will take 2-3 days depending on stock availability, public holidays, weekends and when your order is placed.
Should you not receive an email confirming that your order was received by us and being processed, kindly drop us an email on firstname.lastname@example.org
You will be updated on the status of your order by means of email/ SMS/ WhatsApp/ Messenger as follows:
- confirming receipt of your order shortly after you place your order
- when your order is dispatched from our premises
- once your order is delivered / fulfilled
- you can also track your order here
We will let you know timeously if we expect any delays with your order due to unforeseen circumstances.
We accept Snapscan, debit & credit card payments as well as EFTs